Make sure the AC power is securely connected to a working outlet. If using a power strip or surge protector, unplug the power cord and plug it directly into the wall outlet. If the TV turns on, the issue is with the power strip or surge protector. Ensure the power cord is securely connected to the back of the TV. Sony 65 Inch 4K Ultra HD TV X90L Series: BRAVIA XR Full Array LED Smart Google TV with Dolby Vision HDR and Exclusive Features for The Playstation® 5 XR65X90L- 2023 Model,Black dummy Sony 65 Inch 4K Ultra HD TV X85K Series: LED Smart Google TV with Dolby Vision HDR and Native 120HZ Refresh Rate KD65X85K- Latest Model, Black Troubleshooting Start here Experiencing trouble? Start here. Picture (quality)/screen Keyboard Broadcast reception Sound Network (Internet/home)/apps Remote control/accessories Power Connected devices LED Top Troubleshooting Go to page top Getting Started Watching TV Using the TV with Other Devices Connecting to a Network Settings Troubleshooting Generally, the settings of the device connected to your TV should be set to match the highest resolution your TV can accept (480, 720, 1080, 2160). If you have a wide-screen TV, the aspect ratio of the device connected to the TV should be set to 16:9 if possible. Try a solution based on the issue you are experiencing: Note: When using a TV with the Self Diagnostics option, try the Self Diagnostics test. For details, refer to the How to use the Self Diagnostics option article. 1. Blank screen or No display (With/Without audio) Telewizor Sony nie włącza się i nie reaguje na użycie pilota lub przycisku zasilania. Komunikat o błędzie YouTube/Amazon Prime Video "Przeglądarka internetowa zostanie zamknięta z powodu błędu wewnętrznego" wyświetla się na moim telewizorze BRAVIA z 2013/2014/2015 r. Performing a power reset or restart of your TV may solve this issue if it's caused by a temporary malfunction. Power reset. Unplug the TV power cord from the wall outlet (or from the back of the TV or power adapter if the power cord is detachable and accessible), wait two minutes, then plug the power cord back in. Table of Contents. 1. TV Turns Off and On at Random. If your TV turns on and off at random, you may need to do a soft reset for Android TVs, or a power reset for non-Android TVs. Here's how you reset your Sony TV. BRAVIA TV troubleshooting guide Most issues can be resolved by following easy troubleshooting steps. First step: perform a soft reset Point the remote control at the illumination LED or status LED. First step: perform a soft reset Point the remote control at the illumination LED or status LED. Download this manual 3 Tv Cannot Turn on (no Power) or Tv Screen Is Black 4 Picture Quality Is Not as Good as Viewed at the Store 6 The Picture Is Not Full Screen (Cropped or too Small) 7 No Picture and no Sound LfOAPI3.